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Zotabet Casino Terms & Conditions
These Terms & Conditions explain the rules that apply when you visit or use Zotabet Casino, including creating an account, playing games, making payments and accessing promotional offers. Please read them carefully before using the website. By accessing the website or using its services, you acknowledge that you have read, understood and agreed to these terms.
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1. General terms
These Terms & Conditions apply to your use of the Zotabet Casino website, products and related services. They should be read together with any other rules, notices or information displayed on the website, including game rules, promotional terms, privacy information and responsible gambling guidance. If there is a conflict between these terms and a specific promotion or game rule, the more specific rule may apply to that promotion or game.
In this article
Zotabet Casino may update these terms from time to time to reflect changes to the website, services, legal requirements or operational practices. Updated terms will be made available on the website. You should review them regularly. Continued use of the website after an update means that you accept the revised terms. If you do not agree with a change, you should stop using the services.
The website is intended for people who are legally permitted to participate in online gambling in their location. You are responsible for checking that your use of the website is lawful. Access may be restricted in some places, and Zotabet Casino may refuse or limit access where required by law, regulation or internal controls.
Eligibility and account registration
You must meet the applicable minimum age requirement and all other legal requirements before opening or using an account. You must provide information that is accurate, current and complete during registration and whenever requested. This may include your name, date of birth, residential details, payment information and identity documents.
You must have only one personal account unless Zotabet Casino has expressly approved otherwise. Accounts must be used for personal purposes and not on behalf of another person, business or organisation. You must not sell, transfer, lend or otherwise give access to your account to another person.
You are responsible for keeping your login details confidential and for all activity carried out through your account. If you believe that someone has accessed your account without permission, you must notify Zotabet Casino through the available support channels as soon as possible and change your password where that option is available.
2. Account checks, deposits and withdrawals
Zotabet Casino may carry out identity, age, address, payment, fraud, financial crime and safer gambling checks. These checks may take place when you register, before a withdrawal, during account use or at any other appropriate time. You must cooperate with reasonable requests and provide documents that are genuine, clear and valid.
An account may be restricted, suspended or closed while checks are being completed. Where information cannot be verified, appears inaccurate or suggests that an account is being used improperly, access to services or transactions may be refused. Any action taken will be handled in accordance with applicable requirements and the relevant account circumstances.
Deposits
You may deposit funds using payment methods made available on the website. You must use a payment method that belongs to you or that you are authorised to use. Deposits must not be made using funds obtained unlawfully or funds that you cannot afford to lose. You should check the transaction information before confirming a deposit.
Funds placed in an account are intended for participation in the available services and are not a savings product. You must not use the website to move money between people, conceal the source of funds or carry out any activity unrelated to the services. Suspicious, reversed or unauthorised transactions may be investigated and may result in account restrictions.
Withdrawals
Withdrawal requests are subject to account checks, available payment options and any applicable game or promotional rules. Zotabet Casino may require verification before processing a withdrawal. You may be asked to withdraw funds using an appropriate method linked to your account, where available.
You are responsible for ensuring that your payment details are correct. Processing times can vary depending on verification, the selected payment provider, weekends, public holidays and other operational factors. A request may be delayed or declined where information is incomplete, a transaction is disputed or the account does not comply with these terms.
You should not attempt to charge back, cancel or reverse a legitimate payment without first contacting the relevant support service. Unauthorised payment reversals may lead to recovery action, account suspension or other measures permitted by law.
3. Games, promotions and fair use
Each game may have its own rules, features, betting options and participation requirements. You should read the rules shown for a game before playing. Game results are determined by the relevant game system. Where a technical or display error affects a result, balance or transaction, Zotabet Casino may correct the error and take reasonable steps to restore the position that would have applied without the error.
You must not use software, devices, scripts or methods designed to interfere with the website, manipulate game outcomes, gain an unfair advantage or access information that is not intended for you. You must not exploit a technical fault, security weakness or pricing error. Suspected abuse may result in a review, cancellation of affected activity, account restrictions or other appropriate action.
Promotional offers
Promotions, bonuses and rewards are subject to the terms displayed with the relevant offer. These may include eligibility conditions, participation periods, contribution rules, wagering requirements, game restrictions, maximum values, expiry provisions and withdrawal conditions. You should understand those terms before opting in or using a promotional benefit.
Unless the promotion terms state otherwise, offers are generally limited to one per person, household, device, payment method or other qualifying group. Zotabet Casino may withdraw or amend an offer where it has been used in error, obtained through abuse, linked to multiple accounts or used in a way that conflicts with the relevant terms.
Promotional balances may be separate from withdrawable cash and may be subject to restrictions until the applicable conditions are met. If an account is closed, suspended or restricted because of a breach of these terms, promotional benefits may be cancelled in accordance with the relevant rules.
4. Responsible gambling, privacy and service use
Gambling should be treated as entertainment, not as a way to make money or recover losses. Only gamble with money you can afford to lose. You should set personal limits, take regular breaks and avoid gambling when you are upset, under the influence of alcohol or drugs, or trying to solve financial problems.
- Do not chase losses or increase stakes to try to recover money.
- Keep gambling separate from essential household spending and financial commitments.
- Use available deposit, spend, loss, session or time controls where offered.
- Consider taking a break or requesting account closure if gambling is no longer enjoyable.
- Seek independent support if gambling is affecting your wellbeing, relationships or finances.
Requests for limits, breaks, exclusions or account closure may be subject to the procedures shown on the website. You must not attempt to bypass a restriction by opening another account or using another person's account. If you ask for help with your gambling, account activity may be reviewed so that appropriate safer gambling measures can be considered.
Privacy and communications
Personal information is collected and used to provide services, manage accounts, process transactions, meet legal and regulatory obligations, prevent fraud and support safer gambling. Further information about the handling of personal information is set out in the applicable Privacy Policy.
You may receive service messages relating to your account, transactions, security or important changes. Marketing communications may be managed through the available preferences or unsubscribe options, subject to lawful exceptions for essential service communications.
Website availability and content
Zotabet Casino aims to keep the website available and information accurate, but uninterrupted access cannot be guaranteed. The website may be unavailable because of maintenance, updates, technical faults, network issues, security measures or events outside reasonable control. You are responsible for using suitable equipment, software and internet access.
Website content is provided for general information and may change without notice. You must not copy, modify, distribute, reverse engineer or commercially exploit website content unless you have permission or the law allows it. You must not use the website to upload harmful code, send unsolicited material, impersonate another person or interfere with another user's access.
5. Suspension, liability and general provisions
Zotabet Casino may suspend, restrict or close an account where there is a suspected breach of these terms, a legal or regulatory requirement, a security concern, a payment issue, an unsuccessful verification check, suspected fraud or a responsible gambling concern. You should not create a new account after closure or restriction unless permission has been provided.
If an account is closed, you may be asked to complete outstanding checks before any eligible balance is returned. Funds connected with fraud, unlawful activity, duplicate accounts, payment abuse or a material breach may be treated in accordance with applicable law and the circumstances of the case.
Nothing in these terms excludes, restricts or changes any right, guarantee or protection that cannot lawfully be excluded or changed under applicable Australian law. Subject to those protections, Zotabet Casino is not responsible for loss caused by events outside its reasonable control, your failure to protect account access, inaccurate information supplied by you, misuse of the website or interruptions arising from third-party services.
You remain responsible for any taxes, duties or reporting obligations that may apply to you in connection with your use of the services. You should obtain independent legal, financial or tax advice if you are unsure about your obligations.
If you have a question or complaint, please use the support or contact options made available on the website. Provide enough information for the matter to be reviewed, but do not send passwords or unnecessary sensitive information. Complaints will be considered under the applicable internal process.
If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. A failure to enforce a provision immediately does not mean that the provision has been waived. These terms and your use of the services are subject to the applicable laws and legal requirements relevant to the service and your location.
By continuing to use Zotabet Casino, you confirm that you have read these Terms & Conditions, understand the responsibilities that apply to you and agree to follow them. If you do not accept them, do not use the website or its services.
